you need help with the operation?
Do you need help with the assembly, with the operation of our devices or for the remote control? Our instructions will help you with this. If you can’t find the information you need, contact our support.
ExtremeLine
+49 8055 / 90 30 98 0
Monday – Friday 07:30 – 16:30
E-mail: vertrieb@systemelectronic.de
Write to us via:
It’s late in the evening, but you really need help fast? We have compiled a few possible errors for you. Besides the usual support like FAQs you will also find hints where to find which information and where to find technical specifications for installation or planning. If it needs some more visual help, the link to our tutorials. If you still have questions, write us and we will try to solve the problem as soon as possible. Gladly also by telephone.
Spare parts for your radiant heater? You can find them here!
In the course of the new Ecodesign Directive 2025, we as a manufacturer have made a few adjustments to provide you with better support when ordering spare parts. For our ExtremeLine infrared radiant heaters, this means that you can find the right components in our spare parts list if required.
Good news! We are proud to have been able to offer you this service for a long time. Because we care about both your satisfaction and the protection of our environment. This means that even older appliances can be repaired and, if necessary, made ready for use again with just a few simple steps. The appliances are also designed in such a way that they can often be replaced in just a few minutes.
In order for us to be able to help you in the best possible way, it is also necessary for the repairer to register in our form. The corresponding online form can be found in the link below. Please complete the form in full.
However, if you have any questions or need help filling out the form, simply contact with us. We will try to answer you as soon as possible!
FAQ: How do I change the battery in my remote control?
In our FAQs we have compiled the most frequently asked questions and their answers for you. So usually with a look into this, a solution can be found quickly.
If your question is not listed here, please send us an email or post your question on our Google profile. We will try to answer you as soon as possible!
Do you need help with installation or are you having problems with your appliance? Then take a look at our operating instructions. For errors not listed here, please contact your dealer or our support first before sending in your device. Please note that sent in devices can only be processed with a detailed error description. You have another problem? The operating instructions can be found with each product under the Service item.
Tutorial: Mounting the device
Our operating instructions do not help you? Then here we have another option for you. On our YouTube Channel you will find tutorials on various topics, such as assembly. These can help you step by step.
Again, we always appreciate feedback like a like or comment.
Data sheets
Our ExtremeLine products – perfectly suited for a wide range of applications. But you need more information for use? Then you will find all data sheets of our products here. You can also find them in the service area of the product pages, of the product you are looking for.
in our 3d world
In our 3D world “Erlebe.extremeline” you have the possibility to discover our products or visit our service and tutorial area to have everything at a glance. Come and have a look!
Assembly instructions
Do you need help with the assembly? Our operating instructions will help you with this. You can also find this with each product under the point Service.
If you do not find the information you are looking for, please contact us.