do you need help with the operation?
Do you need help with installation, operating our devices or remote control? Our instructions will help you. If you cannot find the information you are looking for, please contact our support team.
ExtremeLine
+49 8055 / 90 30 98 0
Monday – Friday 07:30 – 16:30
E-mail: vertrieb@systemelectronic.de
Write to us via:
It’s late at night, but you need help fast? We have compiled a few possible errors for you. In addition to the usual support such as FAQs, you will also find information on where to find which information and where to find technical details for installation or planning. If you need a little more visual help, here is the link to our tutorials. If you still have questions, please write to us and we will try to solve the problem as quickly as possible. Also by telephone.
Ersatzteile für Ihren Heizstrahler? Die finden Sie hier!
In the course of the new Ecodesign Directive 2025, we as a manufacturer have made a few adjustments to provide you with better support when ordering spare parts. For our ExtremeLine infrared radiant heaters, this means that you can find the right components in our spare parts list if required.
Good news! We are proud to have been able to offer you this service for a long time. Because we care about both your satisfaction and the protection of our environment. This means that even older appliances can be repaired and, if necessary, made ready for use again with just a few simple steps. The appliances are also designed in such a way that they can often be replaced in just a few minutes.
In order for us to be able to help you in the best possible way, it is also necessary for the repairer to register in our form. The corresponding online form can be found in the link below. Please complete the form in full.
However, if you have any questions or need help filling out the form, simply contact with us. We will try to answer you as soon as possible!
FAQ: How do I change the battery in my remote control?
We have compiled the most frequently asked questions and their answers for you in our FAQs. A solution can usually be found quickly by looking at these.
If your question is not listed here, please send us an e-mail or post your question on our Google profile. We will try to answer you as soon as possible!
Do you need help with installation or are you having problems with your appliance? Then take a look at our operating instructions. In the event of faults that are not listed here, please contact your dealer or our support team first before sending in your device. Please note that devices sent in can only be processed with a detailed description of the fault. Do you have a different problem? You will find the operating instructions for each product under Service.
Tutorial: Installing the device
Our operating instructions don’t help you? Then we have another option for you here. You can find tutorials on various topics, such as assembly, on our YouTube channel. These can help you step by step.
Here too, we are always happy to receive feedback, such as a like or a comment.
Data sheets
Our ExtremeLine products – perfect for a wide range of applications. Do you need more information on how to use it? Then you will find all the data sheets for our products here. You can also find these in the service area of the product pages for the product you are looking for.
in our 3d world
In our 3D world “Erlebe.extremeline” you have the opportunity to discover our products or visit our service and tutorial area to have everything at a glance. Come and have a look!
Installation instructions
Do you need help with assembly? Our operating instructions will help you. This can also be found for each product under Service.
If you cannot find the information you are looking for, please contact us.